Shipping

Agua De Hadas ships worldwide. All orders are shipped via USPS and come with a tracking number.

United States : 2-3 weeks // $5.00
Canada: 2-3 weeks // $11.00
Everywhere else: 2-3 weeks // $14.00

Just to clarify, these shipping estimates account for how long it will take me to put your order in the mail. Depending on where you are in the world, I cannot estimate or guarantee a definite delivery time. For example, If you are in the USA, It will take 2-3 weeks for me to create (if made to order), package, and send the order via USPS.  I do my very best to meet these shipping estimates, but cannot guarantee them. Please remember I am only 1 person running this shop while also working a full-time job. I thank you in advance for your patience. 

Returns

Please send an email request if you are looking to return your item(s) for a full refund. Each return request is determined on a case to case basis. If your return is approved, there is a 7 (business) day return policy starting from the date the item is delivered to you. Refunds may be offered depending on the case, and you must return the item with the original packaging.

Exchanges

I gladly accept exchanges and cancellations. Please contact me within 3 days of delivery and ship items back within 7 business days of delivery. To cancel an order, please request a cancellation within 24 hours of purchase.